OBJECTIVES: The provision of high-quality health care requires the continuous measurement, evaluation and improvement of the health services provided. At the same time, health service users’ expectations are constantly increasing, resulting in the need to evaluate the health care they receive themselves. The need, therefore, for a better and more objective recording of patient perceptions has led health systems worldwide to the implementation and measurement of new health system performance indicators based on patient reported experiences.

METHODS: The patient-reported experiences questionnaire developed by Zinckernagel et al (2017) was used following a systematic literature review of tools measuring cardiac patients reported experiences. Then, a thorough backwards translation of the tool into Greek by the project researchers and a pilot-test (50 patients) were implemented. Cronbach’s alpha coefficient was estimated to assess internal consistency of the questionnaire factors.

RESULTS: The overall Cronbach's alpha coefficient of the questionnaire was 0.92, while the individual scales (Communication at the hospital, Communication with the GP after hospital discharge, Information on disease and treatment. Rehabilitation and support, Information on psychosocial aspects. Organization, Medication, Involvement of relatives, Consideration of comorbidity) ranged from 0.71 to 0.97, which indicates excellent internal consistency of the assessment tool.

CONCLUSIONS: The translation and transcultural adaptation of the patient-reported experiences measure to assess cardiac patients in Greece yielded a robust questionnaire with high internal consistency. These findings underscore the viability of the adapted questionnaire for assessing various aspects of cardiac patients' experiences and the successful adaptation and reliability testing of the questionnaire highlight its potential utility in evaluating and enhancing healthcare services for cardiac patients in the Greek context.