Caregivers’ Acceptance and Perspectives on an Augmented Reality-Based Pressure Ulcer Assessment Device: A Qualitative Study Based on the Technology Acceptance Model
Author(s)
Yan HE, MSc1, Xinyao YI, MSc2, Zhiguang HUANG, MPH2, Wai-kit Ming, MPH, PhD, MD2.
1PhD student, City University of Hong Kong, Kowlong, China, 2City University of Hong Kong, Hong Kong, China.
1PhD student, City University of Hong Kong, Kowlong, China, 2City University of Hong Kong, Hong Kong, China.
OBJECTIVES: This study aimed to understand caregivers’ willingness to adopt and use AR-assisted wound assessment technology and obtain suggestions on improving technology based on benefits and drawbacks identified.
METHODS: Data were collected through personal in-depth interviews with caregivers and analyzed using thematic analysis to identify recurring patterns and themes related to their perceptions and acceptance of the AR-based pressure ulcer assessment device. Technology Acceptance Model (TAM) was used as the theoretical framework guiding thematic analysis.
RESULTS: A total of 15 caregivers were interviewed, with an average age of 48.63 years. Three major themes emerged from the analysis: Perceived Usefulness, Perceived Ease of Use, and Intent to Use. Under Perceived Usefulness, participants emphasized four subthemes: accuracy and reliability, reduced communication barriers between clinicians and caregivers, enhanced tracking and monitoring of patients’ conditions, and quick response. The theme Perceived Ease of Use included subthemes such as appointment scheduling, user interface design, navigation, and quick tutorials. For Intent to Use, key factors included time and cost, data privacy concerns, and previous experiences with similar devices. Additionally, two external variables emerged: computer self-efficacy and computer anxiety.
CONCLUSIONS: The findings highlight that successful implementation of AR devices in caregiving contexts requires not only technological innovation but also attention to users’ digital readiness and privacy expectations. To enhance adoption, developers should prioritize accurate and user-friendly designs, address privacy concerns, and offer support to users with lower digital literacy.
METHODS: Data were collected through personal in-depth interviews with caregivers and analyzed using thematic analysis to identify recurring patterns and themes related to their perceptions and acceptance of the AR-based pressure ulcer assessment device. Technology Acceptance Model (TAM) was used as the theoretical framework guiding thematic analysis.
RESULTS: A total of 15 caregivers were interviewed, with an average age of 48.63 years. Three major themes emerged from the analysis: Perceived Usefulness, Perceived Ease of Use, and Intent to Use. Under Perceived Usefulness, participants emphasized four subthemes: accuracy and reliability, reduced communication barriers between clinicians and caregivers, enhanced tracking and monitoring of patients’ conditions, and quick response. The theme Perceived Ease of Use included subthemes such as appointment scheduling, user interface design, navigation, and quick tutorials. For Intent to Use, key factors included time and cost, data privacy concerns, and previous experiences with similar devices. Additionally, two external variables emerged: computer self-efficacy and computer anxiety.
CONCLUSIONS: The findings highlight that successful implementation of AR devices in caregiving contexts requires not only technological innovation but also attention to users’ digital readiness and privacy expectations. To enhance adoption, developers should prioritize accurate and user-friendly designs, address privacy concerns, and offer support to users with lower digital literacy.
Conference/Value in Health Info
2025-09, ISPOR Real-World Evidence Summit 2025, Tokyo, Japan
Value in Health Regional, Volume 49S (September 2025)
Code
RWD185
Topic Subcategory
Data Protection, Integrity, & Quality Assurance
Disease
SDC: Sensory System Disorders (Ear, Eye, Dental, Skin)