OBJECTIVES: In a patient-centered healthcare system, decision-making places emphasis on the value encompassing multidimensional clinical and non-clinical measures and metrics. Digital technologies comprise new value measures and metrics that require novel approaches for evaluation. As the need for effective and personalized rehabilitation increases, digital technologies are becoming key. Thus, the aim was to assess the value of digital neurorehabilitation across multiple value dimensions.

METHODS: This study utilizes a value equation from a triangulation approach, incorporating qualitative interviews (N=14), literature research on acceptance theory (N=53), and reviews of studies evaluating digital applications (N=86). Value measures across multiple dimensions were identified. Moreover, a case study was formulated based on the outcomes related to patient preferences in neurorehabilitation employing digital technology.

RESULTS: The value equation comprises three dimensions: subject level, context level, and object level. These levels encompass value measures and metrics. This study demonstrates via a case study how to evaluate structural measures, attitudinal measures, behavioral measures, process measures, outcomes measures and financial measures in case of digital technologies.

CONCLUSIONS: The value concept identifies holistic criteria that influence decision-making, allowing stakeholders to impact success and resource allocation. This enables the establishment of a patient-centered healthcare system that prioritizes satisfying patients' health-related needs.