Analysis of the Impact of the TelE-Medicine Program for Medically Underserved Area on Hospitalization Rates Among Diabetic Patients in Medically Underserved Areas

Author(s)

Won Taeg Oh, BS1, Jaehee Jung, RPh2, Hye-Young Kang, PhD2.
1Graduate Program of Industrial Pharmaceutical Science, Yonsei University, Incheon, Korea, Republic of, 2College of Pharmacy, Yonsei Institute of Pharmaceutical Sciences, Yonsei University, Incheon, Korea, Republic of.
OBJECTIVES: We evaluated the impact of the government’s telemedicine program (TP), introduced in 2017, on diabetes-related hospitalization (DRH) rates among diabetic patients in medically underserved areas (MUAs) by analyzing trends across 45 MUAs.
METHODS: Using the National Health Insurance Service (NHIS) Sample Cohort—comprising 2.2% of Korea’s 2006 population stratified by age, sex, insurance type, and income—we constructed annual cohorts from 2014 to 2019 to identify diabetic patients aged ≥50. We calculated the annual DRH rate in MUAs and non-medically underserved areas (NMUAs), defined as the proportion of diabetic individuals experiencing a DRH each year. Changes in DRH rates over time were compared between MUAs and NMUAs. Additionally, MUAs were categorized into high, medium, and low TP utilization groups based on per-capita usage rates reported in 2018, and DRH trends were compared across these groups
RESULTS: From 2014 to 2019, DRH rates in MUAs remained consistently higher than in NMUAs, although both showed a declining trend. In MUAs, the DRH rate decreased modestly from 11.36% in 2014 to 10.61% in 2016 (a 6.6% reduction). Following the TP implementation, the rate declined substantially to 6.55% in 2019 (a 38.3% reduction from 2016). In NMUAs, DRH fell from 9.44% in 2014 to 9.17% in 2016, and further to 7.78% in 2019 (a 15.1% post-2016 reduction). Among MUAs, the high-utilization group saw the greatest DRH reduction (37.2%) from 2016 to 2019, compared to the medium (8.7%) and low-utilization groups (27.8%), suggesting a dose-response relationship between program usage and outcomes.
CONCLUSIONS: The TP led to greater reductions in diabetes-related hospitalizations in MUAs than in non-MUAs. Higher TP utilization within MUAs was linked to more pronounced improvements, supporting the program’s effectiveness and the need for its continued expansion in underserved regions.

Conference/Value in Health Info

2025-11, ISPOR Europe 2025, Glasgow, Scotland

Value in Health, Volume 28, Issue S2

Code

HPR25

Topic

Epidemiology & Public Health, Health Policy & Regulatory, Health Service Delivery & Process of Care

Topic Subcategory

Health Disparities & Equity

Disease

Diabetes/Endocrine/Metabolic Disorders (including obesity), No Additional Disease & Conditions/Specialized Treatment Areas

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