A High-Quality, Low-Cost Patient Care Model: Barcode-Based Counseling
Author(s)
Almasuood R
Florida A&M University, Tallahassee , FL, USA
Presentation Documents
OBJECTIVES:
This study proposes a novel barcode-based counseling system to address the prevalent challenges in outpatient pharmacy patient counseling. By leveraging technology, the system aims to provide accessible and tailored patient counseling, enhancing medication adherence and optimizing patient outcomes.METHODS:
The proposed system utilizes barcode scanning to provide patients with pre-recorded counseling videos. This approach draws inspiration from the success of the Barcode Medication Administration (BCMA), which has significantly reduced medication administration errors. The system’s design considers various patient types, including non-native speakers, embarrassed patients, or know-it-all patients.RESULTS: Implementing this system could revolutionize patient counseling in outpatient settings. By providing consistent, quality information accessible at the patient’s convenience, it addresses key barriers to effective counseling. The system also promises to reduce pharmacist workload, allowing more time for personalized patient interactions where needed.
CONCLUSIONS:
Effective patient counseling in outpatient pharmacies is pivotal for ensuring the proper implementation of medical plans. Challenges such as high workload, language barriers, and patient diversity often hinder the delivery of comprehensive counseling, leading to potential medication mismanagement. Inappropriate medication prescribing is a serious preventable health issue; it may lead to unwanted health outcomes such as adverse events, hospitalization, and death. Consequently, the patient may end up with a higher healthcare cost. The proposed barcode-based counseling system offers a promising solution to the prevalent challenges in outpatient pharmacy patient counseling. It aligns with modern healthcare’s shift towards technological solutions, potentially leading to improved medication adherence, reduced healthcare costs, and enhanced overall patient health outcomes. A prospective study to assess the system’s effectiveness will provide further insights into its impact on patients and healthcare providers.Conference/Value in Health Info
2024-05, ISPOR 2024, Atlanta, GA, USA
Value in Health, Volume 27, Issue 6, S1 (June 2024)
Code
MT19
Topic
Patient-Centered Research
Topic Subcategory
Adherence, Persistence, & Compliance, Patient Behavior and Incentives, Patient Engagement
Disease
No Additional Disease & Conditions/Specialized Treatment Areas