OBJECTIVES: To limit the risk of contracting the coronavirus, it is crucial for individuals to attain accurate COVID-19 related information. Once they are equipped with such information, they can engage in risk preventive behaviors. This study aimed to examine the sociopsychological factors predisposing individuals’ information-seeking intentions.

METHODS: Based on the risk information seeking and processing (RISP) model, we hypothesized that individuals perceiving the risk of COVID-19 were likely to seek risk-related information through increased affective response (i.e., anxiety and fear) and information insufficiency. We considered perceived information gathering capacity as a moderator in the prediction of information-seeking intention. Using an online survey platform, study participants were recruited from US adults. Multivariate linear regressions were conducted in a hierarchical fashion while controlling for numerous covariates.

RESULTS: A total of 510 responses were included in our analyses. Respondents’ mean age was 46.6±17.8 years; about half (53.3%) were females. Results showed that respondents’ perceived risk provoked affective responses (regression coefficient (b) = 0.8417, 95% CI [0.7408, 0.9426]), which then increased self-perceived information insufficiency (b = 0.1857, 95% CI [0.0859, 0.2855]). This finding indicated that after perceiving the risk of coronavirus, individuals experienced worry and fear associated with the risk. Such affective responses made them realize that their current COVID-19 related knowledge was insufficient. Also, respondents who acknowledged information insufficiency were motivated to seek information about the coronavirus (b = 0.1099, 95% CI [0.0198, 0.1999]). The relation between information insufficiency and information-seeking intentions was moderated by perceived information gathering capacity (b = 0.0070, 95% CI [0.0001, 0.0151]), indicating that individuals with a higher capacity of gathering information were more likely to intend information seeking.

CONCLUSIONS: Study findings suggest the importance of interventions to promote information seeking for individuals with a low information gathering capacity. Policy makers and clinicians assist the public in obtaining accurate information from reliable sources.