OBJECTIVES: The main objective of this study is to assess the perception of community pharmacist regarding quality of pharmaceutical care services in Khyber Pakhtunkhwa, Pakistan. METHODS: A qualitative study design was adopted, for identification of community pharmacists snowball sampling technique was used. A semi-structured interview guide was developed and face to face interviews were conducted until point of saturation has reached. Twelve community pharmacists were interviewed from December to February 2014 from different cities of Khyber Pakhtunkhwa, Pakistan. The interviews were conducted at the community pharmacy. Written consent was obtained from the participants prior to the interview. RESULTS: Among the respondents interviewed. Thematic content analysis yielded 4 major themes: (a) Lack of documentation, (b) Improper patient counseling, (c) Unavailability of pharmaceutical care guidelines, (4) Lack of collaboration with other health care providers.   CONCLUSIONS: This study concludes that community pharmacies are not very much involved in provision of pharmaceutical care to patients. Documentation and patient counseling is also very poor due to lack of enough time and no financial encouragement. There is also no effective professional relationship of community pharmacists with other health care providers.