INCORPORATING USER EXPERIENCE DESIGN INTO ELECTRONIC CLINICAL OUTCOME ASSESSMENT SYSTEM DESIGN

Author(s)

Butler A1, Feaster T2, Friedberger G2, Gaughan S2
1Bracket, Wayne, PA, USA, 2Bracket, wayne, PA, USA

OBJECTIVES: Electronic Clinical Outcome Assessment (eCOA) tools are rapidly being adapted. Electronic Patient-Reported Outcomes (ePRO) have seen more adoption than Electronic Clinician-Reported Outcomes (eClinRo.) In some cases, eClinRo tools present unique challenges compared to ePRO. Obstacles to effective implementation include poorly functioning electronic tools and interfaces. “User Experience” is a term used to characterize the overall experience of a person using a computer application, especially in terms of how easy it is to use. This poster describes a process for implementing a formal User Experience design process with clinicians. METHODS: A prospective user focus group of clinical trialists who have used eCOA tools in past clinical trials was identified. These clinical trialists included investigators, clinicians, and study coordinators. One-on-one sessions were conducted with a panel that included a clinician and a user experience researcher observing an untrained trialist utilize an eCOA tool. Feedback was collected regarding the challenges in using the tool. RESULTS:

Conference/Value in Health Info

2016-05, ISPOR 2016, Washington DC, USA

Value in Health, Vol. 19, No. 3 (May 2016)

Code

PRM16

Topic

Clinical Outcomes

Topic Subcategory

Clinical Outcomes Assessment

Disease

Multiple Diseases

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