OBJECTIVES: To evaluate patients’ satisfaction with the general practice care provided at the Pafos General Hospital outpatient units. METHODS: The EUROPEP questionnaire, standardized and validated into Greek, was distributed to outpatients, with the method of random sampling and filled out with personal interviews, from February to April 2014. EUROPEP includes 23 items and 5 dimensions regarding doctor – patient relationship, medical care, information - support, organization of care and accessibility. The sample size was based on 50% of annual outpatients’ visits. For the assessment of the questionnaire internal consistency, the coefficient a Cronbach was used. Student’s t-test and analysis of variance have been performed in order to determine the significant differences between the dimensions and sociodemographic characteristics. RESULTS: In total