BUILDING RESILIENCY IN LIFE SCIENCES RESEARCH ORGANIZATIONS

Author(s)

Cynthia D. Morrow, MA, PhD1, Jennifer Wisdom, PhD MPH ABPP2;
1Evi Narrative, TRAVERSE CITY, MI, USA, 2Wisdom Consulting, New York, NY, USA
OBJECTIVES: Working in life sciences is increasingly characterized by organizational change. Changes include at least 171 private equity funds buying and selling biopharma and life science companies; ongoing innovation of new products and services; and AI-enabled tools entering the market. Organizational change is more effective when it is deliberate and embedded in everyday work. Life science organizations, however, struggle to implement organizational change and multiple overlapping initiatives increase the likelihood of employee uncertainty, resistance, fatigue, and ultimately burnout. Given that change will inevitably continue to impact life sciences, there is utility in increasing organizations' change management skills, including resilience, evolution, adaptation, performance, and sustainment. The objective was to synthesize change management foundational theories fundamental to building resilient and adaptive organizations within life sciences so organizations can implement change thoughtfully, efficiently, and effectively.
METHODS: Conceptual review of change management foundational theories.
RESULTS: Adaptive capacity is not an individual trait but a system-level capability developed through processes such as distributed decision-making and sensemaking, activities such as structured learning opportunities and reinforcement within a culture of psychological safety. Resistance to change occurs when people fear loss, perceive unfairness, do not understand the changes, or are not sure what they should do. Leaders can reduce resistance by embedding change into formal structures rather than relying only on individual champions; providing effective communication; involving employees meaningfully in shaping change; pairing psychological safety with accountability; and aligning incentives and feedback to consistently enforce expectations. Organizations build resilience when adaptability is institutionalized through clear ownership of change initiatives, decentralized decision rights, integrated workflows and technologies, disciplined prioritization, sufficient resourcing, and routines that normalize experimentation and learning.
CONCLUSIONS: Organizations must treat change management not as an ad-hoc response to disruption, but as a core leadership and operational capability, intentionally designed, consistently practiced, and embedded in how work gets done.

Conference/Value in Health Info

2026-05, ISPOR 2026, Philadelphia, PA, USA

Value in Health, Volume 29, Issue S6

Code

OP4

Topic

Organizational Practices

Topic Subcategory

Ethical, Industry

Disease

No Additional Disease & Conditions/Specialized Treatment Areas

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