OBJECTIVES: To assess citizen/patient perceptions of access to local healthcare services and the nature of their recent experiences as patients compared to 5years ago, in 15 countries. METHODS:  A multi-country cross-sectional online survey was conducted in 2012 in Argentina, Australia, Belgium, Canada, France, Germany, Great Britain, Hungary, Italy, Japan, Poland, South Korea, Spain, Sweden, and the United States (US), involving adults aged 18-64 in the US and Canada, and aged 16-64 in all other countries; 1000 individuals participated on a country-by-country basis with the exception of Argentina, Belgium, Hungary, Poland, South Korea, and Sweden, where each have a sample of ~500. Weighting was employed to balance demographics, reflect the adult population per most recent country census data and reflect equal proportion of patients across countries (500/country). Surveys assessed the individual’s perceptions of access to healthcare services (overall & specific components) and their recent experiences (level of care, quality, coordination, speediness, information shared, treatment options and sensitive to personal needs) compared to 5years ago. Descriptive statistics from weighted sample is reported. RESULTS: CONCLUSIONS: Across countries, approximately 30% of individuals respectively noted improvements in access to care and positive experience with facets of care delivery, in comparison to 5years ago. There appears to be a significant room for improvement that healthcare/policy stakeholders could focus on to improve care delivery and eventually, population health.