OBJECTIVES: To investigate general public’s perception towards the role of pharmacist in Pakistan’s healthcare system METHODS: A quantitative approach was used to gain the understanding of general public’s regarding the role of pharmacist. The study population consisted of general public from three cities of Punjab province naming Islamabad, Faisalabad and Lahore. A sample of 385 was calculated and by adding 20% dropout rate sampling size was 462 consumers were selected from the pharmacies (chain and independent) of three cities of Pakistan. RESULTS: Majority of the consumers 80.1 % knows who is pharmacist? 49.8 % of he respondents found the pharmacist working in the pharmacies. Only half of the 56.9% respondents replied that they can get medicine without prescription. A total of 74.1% believed that pharmacist can guide the regarding their medicine; 67.7% of consumer felt comfort table while taking advice from the pharmacists, while 65.3% trust on pharmacist’s advice. Besides medicines 53.5 % of the consumers trust on pharmacist’s advice on health related issues. Only half of the respondents 50.2% shown their satisfactions with services provided by the community pharmacies.   CONCLUSIONS: The general public in Pakistan is aware of the pharmacists in the health care system. There are shortcomings in professional practice terms of providing pharmaceutical care services to the consumers. The trends of chain pharmacies in Pakistan which appoint pharmacist as 24hr at pharmacies, is greatly responsible for the creating the positive image of pharmacies in the society. The only need of time is to increase the number of pharmacists so that the pharmacists along with the management can equally focused on the provision of health care services to the community.