OBJECTIVES

: Using bring-your-own-device (BYOD) to collect patient-reported outcomes (PRO) data is thought to improve convenience for trial participants. Seldom considered is the impact of BYOD on site workflow and activities, in comparison to using dedicated provisioned devices (PDs) provided to each participant. This qualitative study investigated the attitudes and experiences of site personnel involved in two global studies using BYOD ePRO, with an aim of understanding and alleviating potential pain points (Study 1: age 50+, Study 2: 18+).

METHODS

: Twelve clinical trial coordinators (8: US, 2: SWE, 2: POL) were interviewed using a semi-structured interview guide to explore: (i) attitudes towards BYOD, (ii) differences in workflow between BYOD and PD; (iii) decision making criteria for BYOD vs PD; and (iv) benefits and challenges experienced. Interviews were recorded, transcribed and coded by thematic analysis.

RESULTS

: Sites found BYOD very acceptable, and did not find managing access to the technology a burden. Sites allowed participant to choose BYOD vs PD. There was no significant time increase in onboarding patients on BYOD vs PD. All sites had smoothly transitioned participants from PD to BYOD during the study due to participants acquiring new devices. 10/12 respondents preferred the BYOD approach for the benefits they associated with BYOD: Participants using a single device; BYOD device more likely to generate timely responses; Participants already familiar with their own device; Higher completion compliance with BYOD; Increased reliability of data sending. 2/12 respondents had no preference.

CONCLUSIONS

: Sites appreciated the benefits of BYOD and did not see offering or managing it as a burden. Interestingly, the activities involved in onboarding patients were not more time-consuming using PD vs BYOD. The research reinforced the value of engaging with stakeholders and understanding their experience.