Usability Testing of a Patient Engagement Digital Platform for TOTAL Knee Arthroplasty (TKA) Patients in JAPAN.

Author(s)

Kuan W1, Takahashi T2, Bourcet A3, Crawford B4
1Syneos Health, Tokyo, Japan, 2Kumamoto Kinoh Hospital, Kumamoto, Japan, 3Johnson & Johnson Medical, Singapore, Singapore, 4Syneos Health, Chuo ku, 13, Japan

OBJECTIVES: To assess the usability of an early digital platform (tablet application + wearable activity tracker) designed to enhance recovery for elderly patients undergoing TKA surgery during hospitalization.

METHODS: Adult Japanese patients scheduled to undergo unilateral, primary TKA were prospectively recruited at a single center between September 2018 and July 2019 in Japan, following ethics approval. Following informed consent, patients were assigned 2:1 to the digital group (standard of care [SOC] + digital platform [DP]) versus SOC alone. Self-knowledge and adoption were evaluated before and after surgery. Patients and physicians were interviewed to understand their perspectives on the usability of the DP.

RESULTS: Nine patients in the DP group (mean age 68.2 years; 55.6% female) and five patients (70.6 years; 100% female) in the SOC group completed the study. At baseline, 13/14 (90%) patients in both groups reported that they lacked enough information about rehabilitation to manage their post-surgical condition. Similarly, all patients lacked pre-operative knowledge about important complications associated with TKA. After surgery, 6/9 (67%) patients attributed improved ability to self-manage their condition to the DP. Forty-four percent of DP patients felt that the application improved their ability to communicate with their doctor. 4/9 (44%) patients indicated that they would continue using the DP on their personal device upon discharge. Usability issues included those related to font size, data entry, device navigation. Thus, while 8/9 (89%) of patients would recommend the DP to others, 5/9 (55%) of these would do so only with improved usability. Physicians mentioned the DP could save consultation time as it provided valuable health education for patients.

CONCLUSIONS: This small pilot study found the DP may improve self-efficacy and communication with doctors during hospitalization after TKA, albeit with improvements required to improve usability. It also may reduce physician consultation time related to patient education.

Conference/Value in Health Info

2020-09, ISPOR Asia Pacific 2020, Seoul, South Korea

Value in Health Regional, Volume 22S (September 2020)

Code

PMS17

Topic

Health Service Delivery & Process of Care, Medical Technologies, Patient-Centered Research

Topic Subcategory

Digital Health, Disease Management, Patient Engagement, Patient-reported Outcomes & Quality of Life Outcomes

Disease

Geriatrics, Medical Devices, Musculoskeletal Disorders, Surgery

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