DIGITAL TRANSFORMATION IN OBESITY CARE: EVALUATING THE IMPACT OF A HYBRID DIGITAL CARE PATHWAY ON NHS CAPACITY IN SOUTH EAST LONDON?
Author(s)
Celia Villalba Mendez1, Stephen Bradley, MSc2, Abi White, BSc3, Jane Ho, MSc4.
1Health Outcomes Partner, Roche Products Ltd, Welwyn Garden City, United Kingdom, 2Roche Products Ltd, Letchworth Garden City, United Kingdom, 3Roche, Welwyn Garden City, United Kingdom, 4Roche Products Ltd, WGC, United Kingdom.
1Health Outcomes Partner, Roche Products Ltd, Welwyn Garden City, United Kingdom, 2Roche Products Ltd, Letchworth Garden City, United Kingdom, 3Roche, Welwyn Garden City, United Kingdom, 4Roche Products Ltd, WGC, United Kingdom.
OBJECTIVES: In England, 64% of adults are overweight or living with obesity, creating significant capacity constraints delaying NHS implementation of funded treatments, such as GLP-1RAs. The private market has subsequently expanded, with 1.6 million patients currently paying out-of-pocket. Since digital care pathways can optimise capacity and patient access, the NHS is contracting with third-party digital providers for end-to-end weight management services. This research evaluates the impact of these new digital technologies on NHS workforce capacity and costs in South East London.
METHODS: Two treatment pathway scenarios were assessed to determine their impact on cost and workforce capacity within South East London. The patient sample size (up to n=1000) was based on an ongoing regional study evaluating a NICE-approved digital technology commissioned by the South London Innovation Network. The baseline pathway assumed an appointment resource allocation per patient episode across a multidisciplinary team.
RESULTS: Scenario 1 required a total of 41,581 appointments at a total cost of £1,192,298. Scenario 2 reduced appointments to 8,703 and the total cost (including technology costs) to £696,513, representing a 79.1% reduction in required primary care appointments, and a 41.6% reduction in total costs.
CONCLUSIONS: Digital care pathways offer a highly capacity- and cost-saving model in weight management, enabling improved patient access to NICE-approved medicines. A comprehensive digital pathway, currently available to many NHS patients, could further expand access to obesity treatments and holistic care. Nevertheless, these pathways must remain personalised; hybrid models incorporating clinician consultations could provide a necessary alternative for patients requiring face-to-face care.
METHODS: Two treatment pathway scenarios were assessed to determine their impact on cost and workforce capacity within South East London. The patient sample size (up to n=1000) was based on an ongoing regional study evaluating a NICE-approved digital technology commissioned by the South London Innovation Network. The baseline pathway assumed an appointment resource allocation per patient episode across a multidisciplinary team.
- Scenario 1: Primary care delivery of the existing tirzepatide pathway, adhering to NICE TA1026Scenario 2: A hypothetical hybrid wrap-around digital model that utilises technology for weight management support while omitting primary care prescribing and monitoring.
RESULTS: Scenario 1 required a total of 41,581 appointments at a total cost of £1,192,298. Scenario 2 reduced appointments to 8,703 and the total cost (including technology costs) to £696,513, representing a 79.1% reduction in required primary care appointments, and a 41.6% reduction in total costs.
CONCLUSIONS: Digital care pathways offer a highly capacity- and cost-saving model in weight management, enabling improved patient access to NICE-approved medicines. A comprehensive digital pathway, currently available to many NHS patients, could further expand access to obesity treatments and holistic care. Nevertheless, these pathways must remain personalised; hybrid models incorporating clinician consultations could provide a necessary alternative for patients requiring face-to-face care.
Conference/Value in Health Info
2026-11, ISPOR Europe 2026, Vienna, Austria
Value in Health, Volume 29, Issue 12S
Code
OP1
Topic
Health Service Delivery & Process of Care, Medical Technologies, Organizational Practices
Topic Subcategory
Academic & Educational
Disease
Diabetes/Endocrine/Metabolic Disorders (including obesity)