ARE QUALITY MEASURES MEASURING QUALITY? UNMASKING THE INFLUENCE OF CLINICAL AND SOCIAL RISK FACTORS

Author(s)

Christie Teigland, MA, PhD1, Zulkarnain Pulungan, PhD2.
1Vice President, Research Science and Advanced Analytics, Inovalon, Bowie, MD, USA, 2Insights, Inovalon, Bowie, MD, USA.
OBJECTIVES: To compare quality-of-care outcomes provided by two types of Medicare in the U.S.--privately managed Medicare Advantage (MA) versus traditional Medicare Fee-for-Service (FFS)--while accounting for pre-enrollment demographic, clinical, and social risk differences that may influence both plan selection and subsequent outcomes.
METHODS: Individuals transitioning to Medicare from commercial insurance or Medicaid between 2018 and 2022 were identified. Pre-enrollment demographic and clinical characteristics were derived from claims prior to Medicare enrollment and linked to Inovalon’s Social Drivers of Health (SDOH) data warehouse to capture near-neighborhood characteristics, including income, education, language proficiency, transportation access, and housing-related factors. Propensity score matching was used to create comparable MA and FFS cohorts based on pre-enrollment characteristics, minimizing bias from differential program selection and potential post-enrollment coding differences. Quality outcomes were evaluated during the two years following Medicare enrollment.
RESULTS: The study included 11,922 MA and 136,974 FFS enrollees from 2018-2022. Prior to matching, MA enrollees exhibited substantially greater clinical and social risk, including higher rates of comorbid conditions, low income (44.1% vs. 26.9%), racial/ethnic minority status, living alone, limited English proficiency, and lower rates of home and vehicle ownership. Thirty-day all-cause hospital readmission was evaluated as a key quality measure. Before matching, readmission rates were 10.8% among MA beneficiaries and 18.7% among FFS beneficiaries. After matching, rates were 9.1% (better) for MA beneficiaries and 20.6% (worse) for FFS beneficiaries, indicating a larger difference in performance after adjustment for clinical, demographic, and social risk.
CONCLUSIONS: Results of this real-world data analysis demonstrate how comparisons of healthcare quality are sensitive to underlying differences in population characteristics. Analyses that account for clinical and social risk factors may provide a more accurate assessment of quality outcomes and plan performance. These findings highlight the importance of robust risk adjustment when evaluating healthcare quality and informing policy decisions.

Conference/Value in Health Info

2026-11, ISPOR Europe 2026, Vienna, Austria

Value in Health, Volume 29, Issue 12S

Code

CO45

Topic

Clinical Outcomes, Methodological & Statistical Research, Real World Data & Information Systems

Topic Subcategory

Performance-based Outcomes

Disease

No Additional Disease & Conditions/Specialized Treatment Areas

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