PMU91 USING HIGH POWERED ANALYTICS AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TOOLS TO PROVIDE A BETTER MEMBER EXPERIENCE: BCBSLA MAKING A DIFFERENCE
May 1, 2019, 00:00
10.1016/j.jval.2019.04.1252
https://www.valueinhealthjournal.com/article/S1098-3015(19)31444-5/fulltext
Title :
PMU91 USING HIGH POWERED ANALYTICS AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TOOLS TO PROVIDE A BETTER MEMBER EXPERIENCE: BCBSLA MAKING A DIFFERENCE
Citation :
https://www.valueinhealthjournal.com/action/showCitFormats?pii=S1098-3015(19)31444-5&doi=10.1016/j.jval.2019.04.1252
First page :
Section Title :
Open access? :
No
Section Order :
10762